Equal Housing Lender
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Privacy Policy

The credit union wants to safeguard our member's nonpublic personal information with non-affiliated third parties, and to inform, our members of this annually, by developing a privacy policy statement.


"Nonpublic Personal Information" is defined as personally identifiable financial information provided by our members to the credit union (such as on a Loan Application) or resulting from any transaction between the members and the credit union. Even though the definition excludes publicly available information (such as, Name and Address), the definition includes public information sorted by use of personal information (such as, age. income level. etc.) Therefore, if the credit union provides a list of members' names to a vender for Marketing purposes, which has been sorted based on a certain minimum income or maximum age, that list is considered "Nonpublic Personal Information".

"Non-Affiliated Third Parties" are those entities that do not have an association with, or ownership interest in, our credit union.

Agreements with third parties to support our credit union's transactions, or perform services or functions on behalf of our credit union, are not subject to this policy (such as, our Data Processors, Mortgage Services, Student Loan Services, Insurance Companies, Credit Reporting Agencies, or appropriate Government Agency, such as, NCUA, or the IRS, etc.), for any information given will remain confidential and will not be shared with others.

Only third party relationships with companies Marketing either the credit union's own products or services or other companies products and services, these are subject to be disclosed to the members.

Procedure Requirements:

  • Our credit union will disclose annually, to each member of the credit union, our policies and practices on protecting their non public personal information to non-affiliated third parties. (See attachment of disclosure to be given). The disclosure must be given to all members who wish to join our credit union.
  • All contracts with non-affiliated third parties, that wish to market our products and services or their products and services to our members, must have a provision requiring confidentiality and forbidding the reuse of the information for other purposes.
  • When entering into a contract with a non-affiliated third party, for above purposes, our credit union must disclose to our members, that personal information will be shared "WITH THIS THIRD PARTY".
  • The employees must follow all security procedures, pertaining to our member's accounts, prohibiting any one from receiving information on their accounts. The member must provide a written authorization to allow information, pertaining to their accounts, given.
  • Prohibit any non-affiliated third parties (other than the excluded ones) from receiving any of our member's account numbers or similar access numbers for joint marketing purposes.

Fraudulent Access to Financial Information:

It is a Federal crime, subject to heavy fines and imprisonment up to 10 years, for anyone to make a fraudulent statement or representation to our credit union in order to obtain nonpublic information about our members (this is referred to as "pre-text calling")

The law does not apply to the credit union for testing our security procedures for maintaining confidentiality of information or investigating of employee's misconduct.

This policy was written and approved to comply with the Gramm - Leach - Billey Act of 1999 and may be subject to change for compliance purposes.

A Private Note To Our Members:

Valley 1st Community Federal Credit Union is committed to making available financial products and services that will enable you to meeting your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

As a member of Valley 1st Community Federal Credit Union, you also have a responsibility to safeguard your financial information.

To ensure that you can rely upon the quality of products and services that we make available, Valley 1st Community Federal Credit Union stands behind the following Privacy Policy:

Valley 1st Community Federal Credit Union will collect only the personal information that is necessary to conduct our business - that means just what is necessary to provide competitive financial products and services - No More.

Valley 1st Community Federal Credit Union will protect your personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computer system are protected. Where appropriate, we will use Security Coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.

You will always have access to your information. As a member of Valley 1st Community Federal Credit Union you will have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.

Valley 1st Community Federal Credit Union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.

Valley 1st Community Federal Credit Union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members' economic well being. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms.

Valley 1st Community Federal Credit Union will offer you a choice in how your information is used. Any member of our credit union may elect to keep their information from being shared with our business partners. We will inform you on how to exercise your choice, and we will take all reasonable steps to make sure your requests are followed. At least once a year, we will remind all members of your right to choose.

Internet Privacy Policy

Thank you for visiting the Valley 1st Community Federal Credit Union Web site and reviewing our Internet privacy policy.

Valley 1st Community Federal Credit Union does not automatically collect or store information about your visit.

Valley 1st Community Federal Credit Union does not use "cookies." (A "Cookie" is a file placed on your hard drive by a Web site that allows it to monitor your visit, usually without your knowledge.) You can set your browser to warn when placement of a cookie is requested and decide whether or not to accept it.

Information Collected from E-mails and Web Forms

When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that e-mails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our Web site. Valley 1st Community Federal Credit Union may also use this information to help us do our work. We do not create individual profiles with the information you provide. Valley 1st Community Federal Credit Union does not give, sell or transfer personal information to third parties, unless required by law.

Web Linking Policy

Valley 1st Community Federal Credit Union is not endorsing or guaranteeing the products, information, or recommendations provided by linked sites. Valley 1st Community Federal Credit Union is not liable for failure of products or services advertised on those sites. Each third party site may have a private policy different than Valley 1st Community Federal Credit Union. The linked third party site(s) may have less security than Valley 1st Community Federal Credit Union.


It is the policy of Valley 1st Community FCU to deny future credit related services (e.g. Loans and Credit Cards) as well as ATM services, share draft privileges, dividends and pre-authorized transfers to any member who has an existing credit obligation in default or has engaged in any transaction that has caused this Credit Union to suffer a pecuniary loss. If however, the credit obligation is reaffirmed or otherwise voluntarily repaid or the member cures any loss or expense with respect to the matter, then, the member will remain eligible for credit related and other services as though the default or potential oss had not occurred.